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Useful Information
51
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
SMS (Short Message Service)
Answering system (KX-TG8220/KX-TG8222)
Problem Cause & solution
I cannot send or
receive SMS
messages.
L You have not subscribed to the appropriate service.
Consult your service provider/telephone company.
L The SMS message centre number(s) are not stored or
are incorrect. Store the correct numbers (page 29).
L Message transmission was interrupted. Wait until the
message has been sent before using other telephone
functions.
L Your unit is connected to a telephone line with DSL
service (page 52).
The SMS message
centre number is
logged in the caller list
and the message is
not received.
L Someone tried to send you a message while SMS is
turned off. Turn it on (page 29).
FD is displayed. L The unit could not connect to the SMS message
centre. Confirm that the correct SMS message centre
numbers are stored (page 29). Confirm that SMS is
turned on (page 29).
FE is displayed. L An error occurred while sending the message. Try
again.
E0 is displayed. L Your phone number is permanently withheld or you
have not subscribed to the appropriate service.
Consult your service provider/telephone company.
Q” is not displayed
after I read a message.
L When an error code (FD, FE, or E0) is
displayed, “Qwill not be displayed even if you have
read the message.
Problem Cause & solution
The unit does not
record new messages.
L The answering system is turned off. Turn it on
(page 34).
L The recording time is set to Greeting Only.
Select 1 Minute or 3 Minutes (page 38).
L If you subscribe to the voice mail service, messages
are recorded by your service provider/telephone
company not your telephone. Change the unit’s
Number of Rings setting or consult your service
provider/telephone company (page 38).
TG8200_20E.book Page 51 Monday, June 18, 2007 9:03 AM
51


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