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Useful Information
49
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
I cannot make or
receive calls.
L The base unit AC adaptor or telephone line cord is not
connected. Check the connections.
L If you are using a splitter to connect the unit, remove
the splitter and connect the unit to the wall socket
directly. If the unit operates properly, check the splitter.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.
L You dialled a call restricted number (page 25).
L The key lock feature is turned on. Turn it off (page 16).
The unit does not ring. L The ringer volume is turned off. Adjust the ringer
volume (page 20, 24).
L The night mode feature is turned on. Turn it off
(page 22).
The batteries should
be charging but the
battery icon does not
change.
L Clean the charge contacts and charge again
(page 11).
A busy tone is heard
when {C} is pressed.
L The handset is too far from the base unit. Move closer
and try again.
L Another handset is in use or the answering system is
being used. Wait and try again later.
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L Place the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Your unit is connected to a telephone line with DSL
service (page 52).
Noise is heard during a
call.
L You are using the handset or base unit in an area with
high electrical interference. Place the handset and
base unit away from interference sources, such as
antennas and mobile phones.
The handset/base unit
stops working while
being used.
L Disconnect the base unit AC adaptor and turn off the
handset. Connect the base unit AC adaptor, turn on
the handset and try again.
The handset beeps
intermittently and/or )
flashes.
L Fully charge the batteries (page 11).
Problem Cause & solution
TG8200_20E.book Page 49 Monday, June 18, 2007 9:03 AM
49


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