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4.1 Troubleshooting
User Manual 199
A reorder tone is audible or "Restricted"
is displayed.
The telephone is locked.
Unlock your telephone. ( 1.5.4 Preventing Other
People from Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
Toll restriction is activated.
Consult your manager or dealer.
An account code is required. ( 1.2.7 Calling without
Restrictions, Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)
I cannot make an outside call using the
One-touch Dialling button or speed
dialling.
A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Basic Calling, 3.1.3 Customising the Buttons)
I cannot remember the feature numbers.
Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
The time limit has run out. ( 1.4.1 Transferring a Call
(Call Transfer), 1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time, if necessary.
Redialling does not function. The stored number was more than 32 digits or an
extension number. ( 1.2.3 Redial)
The personal computer and fax machine
communication failed.
An indication tone may have interrupted
communication. ( 1.7.9 Protecting Your Line against
Notification Tones (Data Line Security))
I do not want to show my telephone
number to the calling or called party's
telephone.
Consult your manager or dealer.
I want to show my telephone number to
the calling or called party's telephone.
( 1.7.4 Displaying Your Telephone Number on the
Called Party and Caller's Telephone (Calling/Connected
Line Identification Presentation [CLIP/COLP]))
I cannot send a call waiting tone to the
dialled extension.
The other party has not set the Call Waiting feature.
( Sending a Call Waiting Notification (Call Waiting),
1.4.4 Answering Call Waiting, 1.7.3 Receiving Call Waiting
(Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA))
The other party has set Data Line Security.
( 1.7.9 Protecting Your Line against Notification Tones
(Data Line Security))
I forgot the password. Ask the manager to assist you.
( 2.1.1 Extension Control)
The background music started suddenly.
Turn off the music.
( 1.7.8 Turning on the Background Music (BGM), 2.1.4
Turning on the External Background Music (BGM))
Problem Remedy
199


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