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4.1 Troubleshooting
198 User Manual
4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem Remedy
The telephone does not work properly.
Consult your dealer.
I cannot use the telephone. The telephone is locked.
Unlock your telephone. ( 1.5.4 Preventing Other
People from Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work. System management may restrict certain features.
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
The Intercom line was not seized. The seized line, when
going off-hook, was changed by personal setting. (
3.1.2 Settings on the Programming Mode)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones do
not ring.
"No ring" may be selected.
Change the setting to ring. ( 1.7.11 Setting the
Parallelled Telephone to Ring (Parallelled Telephone))
The telephone does not work using the
personal settings or with other settings.
(One-touch dialling, forwarding
destination, etc.)
The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your desired
settings again. ( 1.7.13 Clearing Features Set at Your
Extension (Extension Feature Clear), 3.1.1 Customising
Your Phone (Personal Programming), 3.1.3 Customising
the Buttons)
My proprietary telephone does not have
a feature button.
Some models do not have the feature button.
Change a flexible button to the desired button. (
3.1.3 Customising the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)
198


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