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Panasonic KX-NCP1000 Manual

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Problem Remedy
A reorder tone is audible or "Restricted" is
displayed.
•The telephone is locked.
Unlock your telephone. ( 1.3.24 Extension
Dial Lock, 2.1.5 Remote Extension Dial Lock)
•Toll restriction is activated.
Consult your manager or dealer.
•An account code is required. ( 1.3.2 Account
Code Entry, 1.3.67 Verification Code Entry,
1.3.73 Walking COS)
I cannot make an outside call using the
One-touch Dialing button or speed dialing.
•A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers. • If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
•The time limit has run out. ( 1.3.11 Call
Transfer, 1.3.16 Conference, Unattended)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. •The stored number was more than 32 digits or an
extension number. ( 1.3.58 Redial, Last
Number)
I cannot have a conversation using the
Bluetooth headset.
• Make sure that the headset is properly registered
to the module.
• Make sure that the headset is properly charged
according to the manual of the headset.
• Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm
the ID of the Bluetooth headset.
• Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed.
•An indication tone may have interrupted
communication. ( 1.3.17 Data Line Security)
I do not want to show my telephone
number to the calling or called party’s
telephone.
•( 1.3.53 Private Network Features—CLIR (Calling
Line Identification Restriction), 1.3.55 Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to the
calling or called party’s telephone.
•( 1.3.52 Private Network Features—CLIP (Calling
Line Identification Presentation), 1.3.54 Private
Network Features—COLP (Connected Line
Identification Presentation), 1.5.3 Private Network
Features—Displaying Your Telephone Number on the
Called Party’s Telephone)
Document Version 2009-11 Operating Manual 197
4.1.1 Troubleshooting
… 197 …


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