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Troubleshooting
VQT4G51
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The unit’s TV System is different from that of the
disc. While stopped, keep pressing [](STOP)
and [< OPEN/CLOSE] on the main unit for 5 or
more seconds. The system switches from PAL
to NTSC or vice versa.
Picture may not be seen when more than
4 devices are connected with HDMI cables.
Reduce the number of connected devices.
The picture may be distorted or a black screen
may appear between scenes recorded with
different aspect ratios.
Set “Deep Colour Output” (> 86, 96) or
“Contents Type Flag” (> 86, 97) to “Off”.
3D video is not output correctly.
3D video may be output correctly by changing
the following settings:
- “3D Type” of “3D Settings” (> 96)
- “Signal Format” (> 47, 3D settings during
playback)
Check the settings of the connected TV.
When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video
is not output. (> 18)
When the amplifier/receiver which is connected
between this unit and a TV is off, 3D video is not
output. (> 18)
3D discs may not be played back correctly due
to the settings of the TV.
When “HDMI Audio Output” is set to “Off”, 3D
video may not be output correctly. (> 96)
No sound.
Distorted sound.
Check the connections. (> 16)
Check the settings of the connected TV, etc.
Press [AUDIO] to select the audio. (> 29, 46)
To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(> 86, 96)
Cannot change audio channel.
You cannot change the audio channel if “Digital
Audio Output” is set to “Bitstream” (> 94)
The images do not appear on the TV.
The picture is distorted during play, or video
will not play correctly.
Check the connections. (> 16)
Check the settings of the connected TV, etc.
An incorrect resolution is selected in “HDMI
Video Format”. Reset the setting as follows:
1 While the unit is on, press and hold [OK], the
yellow button and the blue button at the
same time for more than 5 seconds.
“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) until “04 PRG”
is displayed on the unit’s display.
3 Press and hold [OK] for at least 3 seconds.
Set the item again. (> 86, 96)
When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD audio are not output properly,
select “Yes” in “Default Settings” and make
proper settings. (> 86, 101)
The same video is displayed in each left and
right half of the screen.
This is a 3D programme of the Side-by-Side
type.
Change the setting as follows if connecting with
a 3D compatible TV:
1 Press [OPTION].
2 Select “3D Settings”, then press [OK].
3 Select “Side by side” in “Signal Format”, then
press [OK].
Sound
DMR-BCT820_720_721EG_eng.book 107 ページ 2012年8月1日 水曜日 午後5時18分
107


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