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Troubleshooting
VQT4G51
106
Troubleshooting guide
The remote control does not work.
The remote control and main unit are using
different codes. Change the code on the remote
control.
Software (firmware) is updating when “UPD
/” is displaying on the unit’s display. Wait until
the update is completed. (> 102)
The HOLD function is activated. (> 104)
“0:00” is flashing on the unit’s display.
Set the clock. (> 86, 100)
The clock does not display on the unit when
switched to standby.
The clock does not display when “Unit’s Display”
is set to “Automatic”. (> 95)
Screen size is wrong.
Check the “TV Aspect” or “Aspect for 4:3 Video”.
(> 96)
Adjust the aspect ratio setting on TV.
If you connect to 4:3 TV, set “HDMI Video
Format” to “576p/480p”. (> 86, 96)
Check “Aspect for Recording” before recording
or file conversion. (> 86, 92)
The black screen appears on the TV.
This phenomenon may occur, depending on the
TV setting, when “Power Save in Standby” is set
to “Off”. Depending on the TV, this phenomenon
may be prevented by reconnecting to a different
HDMI input terminal.
Picture does not appear with the HD quality
although HD setting was made.
The pictures are output with 576p/480p
depending on the title.
The screen changes automatically.
If “Screen Saver” is set to “On”, the screen saver
function will be activated when there is no
operation for 5 minutes or more. (> 95)
There is a lot of image lag when playing video.
Set “HD optimizer” in the Picture menu to “Off”.
(> 85)
Set “Audio Delay”. (> 86, 95)
Unit's display
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(> 100)
Startup is slow.
Startup takes time in the following situations:
- A disc is inserted.
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When a BD-J application is executing.
- When the “Power Save in Standby” is
activated. (> 99)
Displays
TV screen and video
DMR-BCT820_720_721EG_eng.book 106 ページ 2012年8月1日 水曜日 午後5時18分
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