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VQT3W12
Video is not output in high-definition.
¾ Confirm that “HDMI Video Format” in the
Setup menu is set properly. (> 32)
3D video is not output.
¾ Change the settings as required by the
connected TV format. (> 34, “3D Type”)
¾ Is there a non-3D compatible amplifier/
receiver connected between this unit and a
TV? (> 14)
¾ Are the settings on this unit and the TV
correct? (> 23)
¾ Is the amplifier/receiver that is connected
between this unit and TV on?
¾ Depending on the connected TV, the video
being played back might switch to 2D video
due to changes in resolution etc. Check the
3D setting on the TV.
3D video is not output correctly as 2D.
¾ Select “Set before play” in the Setup menu,
and select “2D Playback” in the setup screen
displayed when playing 3D discs. (> 34, “3D
BD-Video Playback”)
¾ Discs that have recorded titles with Side by
side (2 screen structure) and that can be
enjoyed in 3D are played back in accordance
with the settings of the TV.
A black band is displayed around the edge of
the screen.
The aspect ratio of the screen is abnormal.
¾ Confirm the “TV Aspect” is set properly.
(> 36)
¾ Adjust the aspect setting on the television.
Cannot switch audio.
Cannot hear the desired audio type.
¾ Check the connections and the “Digital Audio
Output” settings. (> 14, 33)
¾ To output audio from a device connected with
an HDMI cable, set “HDMI Audio Output” to
“On” in the Setup menu. (> 33)
Disc cannot be played.
¾ The disc is dirty. (> 5)
Still pictures (JPEG) do not play back
normally.
¾ The images that were edited on the PC, such
as Progressive JPEG, etc., may not be played
back.
I can’t play back BD-Live.
¾ The SD card is write-protected. (> 7)
¾ Confirm that this unit is connected to the
broadband Internet. (> 15)
¾ Confirm the “BD-Live Internet Access”
settings. (> 36)
¾ Confirm an SD card is inserted into the SD
card slot. (> 19)
Audio
¾ When connecting an amplifier/receiver using
DIGITAL AUDIO OUT or HDMI AV OUT
terminal, you cannot switch the audio if
“Digital Audio Output” is set to “Bitstream”.
Set “Digital Audio Output” to “PCM”. (> 33)
Playback
42


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