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Palm M500 Manual

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Appendix B Page 241
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
(continued)
On a Windows computer, try each step in
turn:
■ Make sure HotSync Manager is running.
If it is running, close it, and restart it.
■ Make sure you selected Local USB or
Local Serial, as appropriate, from the
HotSync Manager menu.
■ If you are using the serial cradle, make
sure you selected the correct serial port
on the Local tab in the Setup dialog. It
should be set to the port where you
connected the HotSync cradle.
■ If you are using the serial cradle, try a
lower baud rate setting on the Local tab
in the Setup dialog.
■ If you are using the serial cradle, make
sure you aren’t running a program, such
as America Online, CompuServe, or
WinFax, that uses the serial port you
selected in the Setup dialog box.
On a Macintosh, try each step in turn:
■ Make sure HotSync Manager is enabled
on the HotSync Controls tab in the
HotSync Software Setup window.
■ If you are using the optional serial
cradle, make sure you selected Local on
the Serial Port Settings tab in the
HotSync software settings window, and
that the Local Setup port matches the
port where your HotSync cradle is
connected.
■ If you are using the optional serial
cradle, try a lower Speed setting on the
Serial Port Settings tab.
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