The burners can be clogged by insects. This can impair the performance or lead to flashbacks.
Please perform the following steps to inspect and clean the burner regularly:
12a2b2c
1. First, remove the barbecue grids and the DGS® PROTECTION BARS from the DUALCHEF.
2a. Next, remove the retainer clamps from the burner fixation.
2b. Then remove the top burner fixation.
2c. Next, lift the burner out of the burning chamber.
3. Clean the burner with a thin bottle brush or wire.
4. After having been cleaned successfully, the individual components are re-assembled in reverse order in the burning chamber and started as
described in the “IGNITING THE MAIN BURNERS” section.
IMPORTANT: If you use a cleaning agent for cleaning, you must allow the barbecue to dry out correctly after cleaning. To accelerate the drying
procedure, you can switch the barbecue on and let it burn out for a few minutes at the setting with the lid open.
MAINTENANCE
Regular maintenance of your DUALCHEF will ensure it functions correctly. At least twice a year, check all parts that carry gas; also check them
when you have not used them for longer periods. Spiders and other insects can cause blockages that must be cleared before use. If the barbe-
cue is regularly pushed across uneven ground, check from time to time whether all screws are still tight.
If you have not used the barbecue for a long period, you should carry out a CHECK FOR LEAKS before using it again. If you have any doubts,
please contact your gas supplier or the retailer.
To prevent damage due to corrosion, oil all metal parts before lengthy storage. Following lengthy storage, and at least once a year during the
barbecue season, you should check the gas hose for cracks, kinks and other damages. A damaged gas hose must be replaced immediately, as
described in the SAFETY NOTES chapter.
To allow you to enjoy using your barbecue for as long as possible, protect it from the effects of the weather, using a suitable OUTDOORCHEF
cover once it has cooled down completely. Remove the cover after any rain in order to prevent condensation build-up. Covers can be purchased
from your barbecue retailer.
TROUBLESHOOTING
The burner does not ignite:
• Check if the gas supply is open at the gas bottle.
• Make sure there is enough gas in the bottle.
• Check if sparks are passing between the electrode and the burner.
CAUTION: This inspection may only be performed with the gas supply fully closed!
No spark:
• Make sure that the batteries have been inserted correctly and are charged.
• The distance between the burner and electrode is only allowed to be 4-6 mm.
• Check whether the cables of the electric ignition and the electrode are plugged in and firmly connected.
• Insert 2 new batteries (type AAA, 1.5 V) in the electric ignition.
Please contact the retailer if you cannot get the barbecue to operate with reference to the measures above.
The SAFETY LIGHT SYSTEM (SLS) does not work:
• Check if the gas supply is open at the gas regulating knobs (with the gas bottle valve closed).
• Ensure that the rechargeable batteries for the SLS have been inserted correctly and are charged.
• If the rechargeable batteries are empty, you can (depending on the model)
- plug the included mains cable, to start the charging process (for the DUALCHEF S 325G and DUALCHEF S 425 G models)
- purchase a corresponding mains cable and directly plug it to the electrobox (for the DUALCHEF 315 G / DUALCHEF 325 G /
DUALCHEF 415 G / DUALCHEF 425 G models)
- insert new rechargeable batteries
Grill chamber lighting
• Check whether the two G9 halogen lamps (12V/10W) are defective.
CONSUMER WARRANTY
1. Warranty and relation to other rights of the purchaser
As a private end user (consumer) purchasing this OUTDOORCHEF product rom an authorised dealer, you are eligible to receive a manufac-
turer's warranty from OUTDOORCHEF AG («OUTDOORCHEF»).
The manufacturer's warranty entitles you to assert warranty claims against the warranty provider in accordance with this agreement. The warranty
claims exist in addition to your other contractual or statutory rights. These other rights are not excluded or restricted by this warranty. Therefore,
you can also assert other contractual or statutory claims against the respective obligated parties. Thus for example, claims asserted under the
Product Liability Act are not affected by this guarantee.
As the purchaser, you may in particular also assert contractual warranty claims against the seller. The reversal of the purchase contract, for exam-
ple, can only be be pursued against the seller, but not against OUTDOORCHEF under this warranty.
2. Participants and warranty conditions
OUTDOORCHEF is the warranty provider. This warranty applies to all end customers purchasing a new product from an authorised dealer for
private purposes. Proof of purchase shall be the purchase receipt. A purchase for private use means the product is purchased by a person for
purposes which are, for the most part, not associated with either their commercial or their independent professional activities. If a warranty claim is
accepted, said warranty claim must be asserted against the warranty provider within two months. Otherwise, the warranty claim will be excluded.
For obvious defects, this limitation period begins upon receipt of the product. OUTDOORCHEF therefore recommends that you check the product
for defects immediately upon receipt.
3. Scope
The warranty is valid from the date of purchase and is granted in the following cases, provided that no exclusion of facts exists pursuant to Para-
graph 4:
ALUMINIUM DIE-CAST AND STAINLESS STEEL HOUSING10 yearsAgainst corrosion perforation
DGS® TWIN BURNER5 yearsAgainst corrosion perforation or burn-through
BARBECUE GRIDS3 yearsAgainst corrosion perforation or burn-through
ENAMEL LID3 yearsAgainst corrosion perforation and faults in the enamelling prior to first use
DGS® ZONE DIVIDER / DGS® HEAT DIFFUSER /
DGS® PROTECTION BARS
3 yearsAgainst corrosion perforation or burn-through
OTHER PARTS2 yearsFor all remaining manufacturing/material defects
Imperfections which are not considered to be defects include functionally insignificant and reasonable irregularities, differences in the colour of
enamelling and minor defects such as production-related support points at the lower edge of the lid or on the suspensions.
In a warranty case, OUTDOORCHEF will exchange and replace, at the purchaser's request, either the damaged/defective parts or the entire
product. As far as is reasonable, an exchange can be made for a similar model of a newer design, e.g. for a successor model. Insofar as the func-
tionality of the product is not affected by a defect and to an extent reasonable for you as the customer, appropriate financial compensation can be
offered to you in lieu of repair.
During the processing of a warranty claim (verification and possibly replacement), the purchaser shall not be entitled to assert a claim for a
replacement or other compensation against OUTDOORCHEF. Undertaking warranty services does not mean that the warranty period is extended
or restarted. Exchanged parts become the property of OUTDOORCHEF. The warranty period will only start again if the product is replaced.
Any further claims against the warranty provider are not covered by this warranty. However, this does not restrict or exclude your claims on other
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