Any shipping and handling fees incurred in the
return process are not covered by the refund.
Return requests made outside of the 15-day
period will not be accepted. We may also
choose not to accept returns within these
circumstances:
1. Defects or damages caused by misuse,
neglect, physical damage, tampering, incorrect
adjustment, normal wear and tear or incorrect
installation after purchase.
2. Price fluctuations being the sole reason for
return.
3. Customized customer contracts for UK
consumers. In accordance with the U.K.
Consumer Rights Act 2015, any goods that are
not (1) of satisfactory quality; (2) fit for their
given purpose; or (3) as described, may be
returned free of charge within 30 days of
delivery. Please submit a ticket describing the
problem with your device. In order to be
eligible for a refund, you must contact us within
30 days and describe in details how the goods
were defective, damaged, or materially
different. We may choose not to accept returns
for any of the above-mentioned circumstances.
In all cases, we will inspect the product and
verify the fault. To qualify for a replacement or
refund, device must be in “as new” condition
and include all original contents of the
