7. Any physical feature defects or damage
resulting from improper testing, operation,
maintenance, installation, service, or
adjustment not furnished or approved by
OnePlus.
8. Defects or damage resulting from external
causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown
fuse, or improper use of any electrical source.
9. Defects or damage resulting from cellular
signal reception or transmission, or viruses and
3rd party software problems introduced into
the product.
10. Free warranty replacements and repairs are
only valid in the country or region of purchase.
Please contact OnePlus Customer Support for
more details.
Return Policy (Limited to Europe)
OnePlus phones and accessories are made to
the highest standards and undergo rigorous
testing. If you are not satisfied with your
OnePlus product for any reason, you may
request a return within 15 calendar days of
delivery. Once we approve your return request
and receive the product, we will perform
standard inspection. And if the product passes
the inspection, we will give you a full refund.
