Manual Oki of 5680 (page 82 of 124) (English)

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o You sent a fax but it was received completely blank.

Make sure that you have correctly loaded your docu-

ment face down.

o The image received on your fax machine was very

poor

. Contact the person sending you the fax and ask

them to change their Transmit Resolution and Type

of Original settings. Ask the person to make a copy

of the document on their fax machine to ensure that it

is working properly. Then ask them to send the fax

again. If you still have a problem, try making a copy

of a document on your machine to make sure it is

working properly.

o You tried dialing with a One-Touch key or an Auto Dial

code but nothing happened

. Make sure that the One-

Touch key or Auto Dial code you are using has been

programmed. Check the fax number to make sure it

was entered correctly (see “Dial Directories” on

page 29). When you are dialing with an Auto Dial

code, be sure to press the Auto Dial key before you

enter the code. If your fax machine has the Auto Start

feature turned off, you will have to press the Start

key before dialing will begin (see “Customizing Fea-

tures & Operations” on page 53).

o Your fax machine does not answer the phone or

receive faxes

. First check to see that the power cable

is connected to the power outlet and the telephone

line is connected to LINE. Also check the reception

mode you are using. Your fax machine will not auto-

matically receive faxes in manual answering mode

[TEL]. See “Setting Answering Mode” on page 23 in

Installation.

o Your received documents are light or have vertical

streaks on them and you are not out of toner

. Gently

wipe the lens surface of the LED array on your fax

machine and then see if the machine works properly

(refer to “Replacing Toner Cartridge” on page 69). If

your fax machine still does not work properly,

remove the image drum unit (refer to “Replacing

Image Drum Unit” on page 71), tap the toner car-

tridge, and slowly swing it 20-30 degrees vertically

several times. Be careful not to let the toner leak

from the cartridge. If this does not work, you may

need to replace your image drum unit. Contact your

dealer to get a replacement.

o You set your fax machine for delayed transmission

but it did not send

. Check the display to make sure

that you have set the clock on your fax machine to

the correct time. See “Setting Time & Date” on

page 23 in Installation.

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Oki of 5680 Manual

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