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6. Troubleshooting
Check Belt Unit Error: 330
The belt unit is not properly installed. Remove and re-install the belt unit.
Close Cover [COVER] Error: 310
Indicated cover is open. Close the cover.
Error: 310 The output tray.
Power Off/On
Turn the machine off, and then back on.
If the same error occurs, contact your dealer.
Service Call.
Turn the machine off, and then back on.
If the same error occurs, contact your dealer.
Please check SMTP settings.
Cannot connect to the SMTP server. Check the network settings.
Please check POP3 settings.
Cannot connect to the POP3 server. Check the network settings.
SMTP Login failed.
An attempt to log into the SMTP server ended up an authentication error.
Check the network settings.
SMTP Auth. Unsupported
The SMTP server does not support the authentication system.
Check the network settings.
POP3 Login failed.
An attempt to log into the POP3 server ended up an authentication error.
Check the network settings.
Getting target IP failed. Please Check DHCP settings.
The DHCP server cannot be detected. Check the network connection.
Please check DNS settings.
Cannot connect to the DNS server. Check the network connection.
Please insert USB Memory.
Print from USB Memory was attempted with USB Memory not inserted.
Insert USB Memory.
[TRAY] cassette missing.
The cassette in the indicated tray is pulled out.
Install the cassette.
Color Restricted. Mono Printed.
A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color
printing.
Color Restricted. Job Rejected.
A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.
Print Restricted. Job Rejected.
A print job was deleted due to an unauthorized user. Contact your administrator for printing.
Unsupported USB Device Detected. Please detach it.
An unsupported USB device is connected. Remove the USB device.
Incompatible USB device connected. Please detach it.
The connected USB device was not recognized. Remove the USB device.
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