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User’s Guide
29
TROUBLESHOOTING
ABOUT TROUBLESHOOTING
This section provides procedures to identify and solve problems that may occur while you are
setting up and installing the printer.
POWER ON PROBLEMS
If you have problems turning on the printer, check the possible causes listed in the table
below. If the printer will not start after checking these items, turn the printer off, disconnect
the power cord from the AC outlet, and contact your dealer or an authorized service provider.
Description Possible Cause Action
The power switch is not set to
[ I ] (on).
Check the power switch.
The power cord is not properly
plugged into an AC outlet or into
the AC connector on the rear of
the printer.
Set the power switch to [ O ] (off).
Then, connect the power cord firmly to
the AC connector and to the AC outlet.
Voltage of the AC power is not
correct.
Verify that the AC outlet is rated for the
voltage of your printer.
The fuse on the power cord is
not functioning. (UK only)
Verify that the fuse on the power cord
is intact. (UK only)
The AC wall outlet is not
functioning.
Verify that voltage is present at the AC
wall outlet by connecting another
electrical device to the outlet. If power
does not flow to the other device,
check the AC wall outlet circuit
breakers for a tripped breaker.
There is interference from other
electrical devices on the same
circuit.
Unplug all electrical devices from the
AC wall outlet circuit, and then
reconnect only the printer. Turn printer
power on.
There is no power.
Thermal sensors may have shut
down the printer.
Turn the printer off. Wait 20 minutes.
Then, turn the printer back on.
Power is frequently
interrupted.
The printer is malfunctioning. Turn the printer off. Disconnect the
power cord from the AC outlet. Contact
your dealer or an authorized service
provider.
37


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