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EN
TROUBLESHOOTING
If there are any problems during operation, please refer to the following table. If problems cannot be
solved as indicated under Solution, please contact your retailer.
Problem Possible causes Solution
Product does not work • Interrupted power supply • Check the power supply
Temperature in the
compartments is not low
enough.
• The door is not closed rmly or
it is opened to often.
• Rearrange the food so that the
door can be closed rmly.
• The ambient temperature is
lower than 10°C or higher than
38°C
• The product is intended to
be operated in an ambient
temperature of 10°C to 38°C
Water gathers in the
lower part of the
compartment
• The food comes in contact
with the rear wall of the
compartment
• Move away the food or container
from the rear wall
The interior lamp doesn’t
shine
• Lamp is defect • Contact service center
ERROR CODES
Error Code Fault Description
E1 Temperature sensor failure of refrigeration chamber
E2 Temperature sensor failure of freezing chamber
E5 Freezing defrost sensor detection circuit error
E6 Communication error
E7 Ambient temperature sensor error
IM_ODD 12121 A1_190311_V06_HR.indb 18 11/3/19 6:07 pm
18


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