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Unable to activate Movement
Management (MOM) Mode
Check to see that MOM mode is enabled. Enter User Set-up by pressing
and holding the Level +/– keys for three seconds.
Press any +/– key until “MOM” displays in the matrix window.
Press Enter until “On” is displayed.
Press any +/– key until “EXIT” displays in the matrix window, then press
Enter.
Press and hold the Program +/– keys for three seconds to activate MOM
mode.
Console is in sleep mode and
won’t “wake up”
Machine may be in MOM mode; press and hold the Program +/– keys for
three seconds to deactivate MOM mode.
Console does not “beep” when
buttons are pressed
Enter User Set-up, by pressing and holding the Level +/– keys for three
seconds.
Press any +/– key until “BEEP” displays in the matrix window.
Press Enter until “On” is displayed.
Press any +/– key until “EXIT” displays in the matrix window, then press
Enter.
If “BEEP” is set to “On” and the issue persists, contact your local dealer for
service.
Stride (or Level) control button
on the moving handlebar does
not work
The connection at the base of the moving handlebar could be loose or faulty.
Refer to the assembly instructions and check the connection.
If the issue persists, contact your local dealer for service.
Mechanical Issues
Handlebars are loose/wobble
side-to-side
The screws
securing the moving handlebars to the pivot shaft must be very
tight. Refer to the assembly instructions and remove the handlebar covers
and tighten these screws.
If the issue persists, contact your local dealer for service.
Handlebars are loose/wobble
front-to-back
Contact your local dealer for service.
Machine makes rubbing/
scrubbing noise from roller
wheels under pedals
Clean the chrome rails with a dry cloth or clean paper towel.
You may lubricate the rails with white lithium grease. (Contact Octane
Fitness Customer Service if you need assistance in getting the right
type of grease.) Apply a very thin coat of grease to the rails only
(not the wheels). Wipe off all excess grease with a clean cloth. You
should not be able to see the grease, but should still be able to feel it.
(DO NOT LEAVE A HEAVY COAT OF GREASE ON THE RAILS.)
Clean wheels with a dry cloth or clean paper towel.
DO NOT USE WD-40 or silicone spray on the rails.
If noise persists, contact your local dealer for service.
Pedal feels like it is thumping • Clean wheels and chrome rails with a dry cloth or clean paper towel.
If the issue persists, contact your local dealer for service.
Pedal wobbles and will not
track correctly on chrome rails
Contact your local dealer for service.
45


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