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Mechanical Issues
Machine makes rubbing/
scrubbing noise from roller
wheels under pedals
Clean the chrome rails with a dry cloth or clean paper towel.
You may lubricate the rails with white lithium grease. (Contact Octane
Fitness Customer Service if you need assistance in getting the right
type of grease.) Apply a very thin coat of grease to the rails only (not
the wheels). Wipe off all excess grease with a clean cloth. You should
not be able to see the grease, but should still be able to feel it. (DO
NOT LEAVE A HEAVY COAT OF GREASE ON THE RAILS.)
Clean wheels with a dry cloth or clean paper towel.
DO NOT USE WD-40 or silicone spray on the rails.
If noise persists, contact your local dealer for service.
Pedal feels like it is thumping
Clean wheels and chrome rails with a dry cloth or clean paper towel.
If problem persists, contact your local dealer for service.
Pedal wobbles and will not
track correctly on chrome rails
Contact your local dealer for service.
Machine wobbles and is
unstable on the floor
The adjustable levelers may not be properly set on the machine. There are four
adjustable levelers, located on the bottom of the Octane Fitness elliptical. See
assembly instructions to correctly adjust the levelers.
If your machine is located on a soft surface such as carpet, purchase a heavy
duty floor mat from your local dealer to place under your machine.
Machine makes ticking/
clunking noise.
Contact your local dealer for service.
21


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