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3. Troubleshooting
Display message
Hard Disk error Press GO
HARD DISK ERROR PRESS GO
KPDL error Press GO
KPDL ERROR PRESS GO
Memory Card err Insert again
MEMORY CARD ERR INSERT AGAIN
Insert the same memory card
INSERT THE SAME MEMORY CARD
Format error Memory card
FORMAT ERROR MEMORY CARD
File not found Press GO
FILE NOT FOUND PRESS GO
Read fonts Failed
READ FONTS FAILED
Read Macro Failed
READ MACRO FAILED
Procedure
Code:##
Check the error code displayed in place of ## and refer to the following.
01: Format error. Reformat the hard disk.
02: Hard disk load error. Correctly load the hard disk.
03: A write error has occurred. Turn OFF write protection.
04: The hard disk does not have enough area to store the data. Delete any unnecessary
data to make more room.
05: The selected file could not be found. Check the file name and whether it is on the hard
disk or not.
06: There is not enough system memory. Increase memory capacity.
20: The hard disk is loaded in the wrong slot. Load the hard disk in the correct slot.
85: An illegal name has been used for the virtual tray. Rename the tray correctly.
86: The wrong password was used for the virtual mailbox. Input the correct password.
88: Some of the data in the virtual mailbox was not read. Job data is corrupt.
97: No more jobs can be saved. The limit has been reached. Increase the number of storable
jobs and available area.
98: Some of the data in the job was not read. Job data is corrupt.
Code: ##
The current print job can not be continued. If On is selected under Print KPDL Errs in the
menu for printer-related settings, an error report will be printed out. If you want to print out
the portion of the job that has been successfully received by the printer, use the M and N
keys to select the GO command and then press the Enter key. If Auto Continue is turned
On, the printing operation will be restarted automatically after the amount of time specified
there.
The Memory Card was removed during operation under the menu for printer-related settings.
Reinsert the Memory Card.
* BE SURE to turn the main switch OFF (O) BEFORE inserting the Memory Card.
The Memory Card could not be detected during an operation in which the printer was
reading data from that card. Reinsert the Memory Card.
* BE SURE to turn the main switch OFF (O) BEFORE inserting the Memory Card.
Initialization of the Memory Card currently inserted is necessary.
You have tried to print out a job that does not exist in the Virtual Mailbox. Use the M and N
keys to select the On command and then press the Enter key.
The printer failed to read the font data. Try to read the font data again.
The printer failed to read the macro. Try to read the macro again.
16


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