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If you are unable to identify or solve the
problem, contact our service centre. Before
telephoning, make a note of the model, serial
number and purchase date of your machine: the
Service Centre will require this information.
If you call out an engineer to a fault listed below,
or to repair a fault caused by incorrect use or
installation, a charge will be made even if the
appliance is under guarantee.
Malfunction Possible cause Solution
When pressing a button,
the corresponding button
flashes several times.
• Washing protection. After
the start of the programme,
the option can no longer be
set.
• Turn the programme knob to
“Aus” Set the programme
again
Drying cycle ends shortly
after programme starts.
END light illuminated.
• Not enough washing loaded
or washing loaded is too dry
for selected programme.
• Select time programme or
higher drying level (e.g.
EXTRATROCKEN instead of
SCHRANKTROCKEN ).
Programme inactive, Water
reservoir full light
illuminated.
• Condensate tank is full.
• Empty condensate tank, then
start programme with
START/PAUSE button.
Drying cycle lasts an
unusually long time.
Note: After around 5 hours
the drying cycle ends
automatically (see „Drying
cycle complete“)
• Lint filter clogged.
• Heat exchanger clogged
with lint.
• “Schonen” button pressed
and load volume too big.
• Load volume too big.
• Laundry insufficiently
predrained.
• Clean lint filter
• Clean heat exchanger.
• “Schonen” is only suitable for
use with loads of up to 3 kg!
• Reduce load volume.
• Laundry must be adequately
pre-drained.
Important: