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Ninja BL450 series - Nutri Ninja Pro Manual

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1-877-646-5288
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com or feel free to contact customer
service: 1-877-646-5288.
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or Pro
Extractor Blades Assembly
doesn’t rotate.
Make sure the unit is plugged in.
Place the Nutri Ninja Cup onto the motor base, aligning the tabs on the cup with
the motor base.
Food is unevenly chopped.
Either you are chopping too much food at once, or you are not pulsing properly.
Reduce the amount of food in the cup.
Food is too finely chopped or too
watery.
The food has been over processed. Use short pulses for best results. Press down
on the cup in short intervals.
Cup is leaking.
Make sure that your lid or blade assembly is properly assembled to the cup.
Leaking may occur if it is misaligned when twisted onto the cup. Turn the lid
tightly clockwise.
Unit doesn’t turn on.
Make sure the unit is plugged in.
Make sure the Pro Extractor Blades Assembly is properly assembled to the cup
and that it is notmisaligned.
Unit doesn’t turn off.
Unplug the power cord from the electrical outlet and call customer service for
support.
Doesn’t mix well.
Pulse ingredients for best results. Press down on the cup in short intervals for
even blending and chopping. For frozen ingredients, pulse in short intervals of
2-5 seconds and repeat.
Lid/blade assembly will not
properly align to the cup.
Set the cup on a level surface. Place the lid or Pro Extractor Blades Assembly on
top of the cup and align the threads so that the lid/blades sit flat on the cup. Twist
clockwise so that the lid/blades evenly align to the cup until you have a tight seal.
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