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RangeMax Wireless Router WPN824v3 User Manual
Troubleshooting 6-7
v1.0, January 2008
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping 192.168.1.1
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
Wrong physical connections
Make sure the LAN port light is on. If the light is off, follow the instructions in “LAN
or Internet Port Lights Are Not On” on page 6-3”.
Check that the corresponding link lights are on for your network interface card and for
the hub ports (if any) that are connected to your workstation and router.
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer or workstation.
Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
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