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RangeMax WiFi Range Extender Setup Manual
Help with Troubleshooting 29
v1.0, March 2008
To check that the Internet connection is working:
1. Internet connection. First verify that your gateway/router has a successful connection. The
gateway/router status lights indicate if the gateway/router connection is successful or not.
Check your gateway/router documentation, or call your Internet Service Provider for help with
verifying that the gateway/router has a successful connection.
2. Wireless range extender Internet light is off. If the Internet light is off, verify that the
Ethernet cable is securely connected to the gateway/router, and that both the gateway/router
and WiFi range extender are turned on.
3. Wireless range extender Internet light is green or blinking green. If your Internet light is
green or blinking green, then you have a good Internet connection, and your wiring is correct.
4. Wireless range extender Internet light is amber. If your Internet light is amber, then your
WiFi range extender has a successful connection to your gateway/router, but no IP address has
been received. The Internet light should turn green within several minutes.
If these methods do not solve the problem, see “Obtaining an Internet IP Address” or
“Troubleshooting Connectivity Using the Ping Utility” on page 31.
Obtaining an Internet IP Address
If your Internet light is amber or blinking amber, check the WiFi range extender to see if it is able
to get an Internet IP address from your service provider. Unless you have a fixed Internet address,
your WiFi range extender automatically requests an IP address through a DHCP server from your
service provider.
To check the Internet IP address from the browser interface:
1. Log in to the WiFi range extender.
2. Select WiFi Range Extender Status under Management on the main menu to check that an IP
address is shown for the Internet port. If 0.0.0.0 is shown, your WiFi range extender has not
obtained an IP address from your gateway/router.
Troubleshooting Internet Browsing
If your WiFi range extender can obtain an IP address but your computer is unable to load any Web
pages from the Internet:
1. Restart the computer.
2. Check all cable connections.
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