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Troubleshooting
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WiFi Booster for Mobile WN1000RP
My router security is WEP, and I entered the wrong passphrase or security key on the
booster. I cannot access the booster any more. What can I do?
The booster cannot check to see if the WEP passphrase is correct. If you entered the wrong
p
assphrase, your wireless device is not able to get the IP address from the booster. You must
reset the booster to the factory defaults to get the IP address back.
I have completed the Installation Wizard, but my wireless devices cannot get the IP
a
ddress from the booster. What can I do?
Make sure that the passphrase you entered on you
r wireless device is correct, and power
cycle the booster and your router. If your device is still not able to get the IP address:
1. Move the boo
ster closer to your router, and move your wireless device closer to the
booster.
2. Disable
the wireless interface and enable it again to see if your wireless device can get the
IP address.
3. If your rout
er has a MAC filter (wireless access control), disable it, and follow the instructions
in the FAQs to add the device’s MAC address to your router.
Connecting to http://www.mywifiext.net
If you have trouble connecting, try to locate the source of the problem:
For he
lp with passwords, see Log In to the Booster on page 11.
If your browser displays an erro
r page, make sure that you include http:// when you type
this URL in the address field of your Internet browser. If you leave it out, you might not be
able to connect.
The b
ooster LEDs can help you tell if the booster is correctly set up and working as it
should.
- T
he best performance is delivered when Link Rate LED and the PC to Booster
LED
are green.
- A workable perfo
rmance is delivered when the Link Rate LED is amber and the
PC to Booster LED
is green.
29


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