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Troubleshooting
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WiFi Booster for Mobile WN1000RP
Frequently Asked Questions
NETGEAR genie keeps asking me for my wireless password, and I am sure I have
entered the correct wireless password. What can I do?
It is likely that the booster is placed at the borderline o
f the range covered by the router. To
resolve this, follow the instructions in Position the Booster on p
age 8. If you are using WEP
security, make sure that you are typing the wireless key in the correct field.
I connected to NETGEAR_EXT and launched a browser. Why am I unable to see
NET
GEAR genie?
First, make sure that your computer is set
up to use DHCP (most are). Second, make sure
that the PC to Booster LED is solid green and you have a valid IP address. Finally, relaunch
the browser, and enter www.mywifiext.net.
Does the booster work if I connect it to the router with an Ethernet cable?
No. The booster is designed to connect wirelessly to the
router.
I have enabled a wireless MAC filter, also called wireless access control (ACL) on my
router
. What should I do when installing the booster?
The wireless device MAC address is translated to another MAC address when the wireless
device
connects to the booster. If your router MAC filter is enabled, the wireless device will
not be able to get the IP address from the booster. To allow this wireless device to access the
Internet, you must add the translated MAC address into the router.
To get the translated MAC address:
1. Disa
ble the MAC filter on your router.
2. Power
on the booster and connect all of your wireless devices to the booster.
3. Make sure tha
t the Link Rate LED remains lit.
4. Log
in to your router and check the attached devices on the Attached Devices screen. Add
any MAC addresses that begin with 02:0F:B5 into your router’s MAC filter table.
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