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WG102-500, WGAP150 ProSafe™ 802.11g Wireless Access Point
2. Select Tools. The Diagnostic Tools screen displays.
3. Enter an IP address or domain name in the Destination field.W
4. From the Diagnostic Tolls menu, select one of the following options:
Ping. Ping a device. If the request times out (no reply is received), it usually means
that the destination is unreachable. However, some network devices can be
configured not to respond to a ping.
Traceroute. Trace a route. Lists all routers between the source (this wireless access
point) and the destination IP address.
Nslookup. Query a DNS server. A Domain Name Server (DNS) converts the Internet
name (for example, www.netgear.com) to an IP address. If you need the IP address
of a Web, FTP, Mail or other server on the Internet, you can request a DNS lookup to
find the IP address.
The results are displayed in the Results window.
Downloading Debug Information
Debug information will assist NETGEAR technical support to find a solution when you are
experiencing technical issues with the wireless access point.
To download the debug file:
1. Log in to the wireless access point at its default LAN address of http://192.168.0.229
with its default user name of admin and default password of password, or using
Figure 6-2
119


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