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WG102-500, WGAP150 ProSafe™ 802.11g Wireless Access Point
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer
There is a configuration problem. Check the following:
You may not have restarted the computer with the wireless adapter to allow TCP/IP
changes take effect. Restart the computer.
The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
properly for that network. The usual setting for Windows the Network Properties is set to
“Obtain an IP address automatically.”
The wireless access point’s default values may not work with your network. Check the
wireless access point default configuration against the configuration of other devices in
your network.
Make sure that the SSID, network authentication, and data encryption settings of the
computer with the wireless adapter are same as those of the wireless access point.
Ping the IP address of the wireless access point to verify that there is a wireless
connection between the computer with the wireless adapter and the wireless access
point. If the ping fails, check the network configuration.
Ping the default gateway to verify that there is a path from the computer with the wireless
adapter to the default gateway. If the ping fails, check the network configuration or call the
Internet service provider (ISP).
You Cannot Configure the Wireless Access Point from a
Browser
Check the following:
Make sure that the wireless access point is configured to accept configuration from a
browser. Check the following:
- Web management is enabled (see “Disabling Web Management Access Entirely”
on page 81).
- Web management access is properly configured, and if the Web Access Control
feature is enabled, the IP address of your computer is in the Management IP table
(see
“Configuring Web Management Access” on page 78).
- If you attempt to access the wireless access point form a wireless computer, the
wireless access point is configured to accept Web management from a wireless
client (see
“Disabling Web Management Access from Wireless Clients” on
page 80).
The wireless access point is properly installed, LAN connections are OK, and it is
powered on. Check that the LAN LED is on to verify that the Ethernet connection is OK.
113


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