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90 | Chapter 7. Troubleshooting
NETGEAR N300 Wireless Router JWNR2000v2 User Manual
3. Be sure you are using Ethernet cables like the cable that was supplied with the router. See
the NETGEAR Wireless Router Setup Manual for instructions.
Login Problems
If you are unable to log in to the router, check the following:
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router as described in the NETGEAR Wireless Router
Setup Manual.
Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that the Caps Lock is off when
entering this information.
Make sure your computer’s IP address is on the same subnet as the router. If your are
using the recommended addressing scheme, your computer’s address should be in the
range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation.
Note: If your computer cannot reach a DHCP server, some operating
systems will assign an IP address in the range 169.254.x.x. If your
IP address is in this range, verify that you have a good connection
from the computer to the router, then restart (reboot) your computer.
If your router’s IP address has been changed and you don’t know the current IP address,
reset the router’s configuration to the factory defaults. This procedure will reset the
router’s IP address to 192.168.1.1 (see Factory Default Settings in Appendix A).
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the
browser and reopening it again.
If you are attempting to set up your NETGEAR router as an additional router behind an
existing router in your network, consider replacing the existing router instead. NETGEAR
does not support such a configuration.
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services, for example,
converting ADSL or Cable data into Ethernet networking information. NETGEAR does not
support such a configuration.
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