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Chapter 7. Troubleshooting | 89
NETGEAR N300 Wireless Router JWNR2000v2 User Manual
If a port’s LED is lit, a link has been established to the connected device. If a LAN port
is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10
Mbps, the LED is amber.
c. The Internet port is connected and its LED is lit.
4. If you have enabled WPS security, verify that the WPS LED stops blinking and changes to
green (otherwise the WPS LED should be off).
If the correct behavior does not occur, see the appropriate following section.
The Power/Check LED is off.
If the Power and other lights are off when your router is turned on:
Make sure that the power cord is properly connected to your router and that the power
adapter is properly connected to a functioning power outlet.
Check that you are using the power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact Technical Support.
The Power/Check LED blinks green slowly and continuously (Case 1).
The router firmware is corrupted or system initialization has failed.
To restore your firmware:
1. Make sure your PC is connected to your router and the router is powered on.
2. Download the firmware from the NETGEAR support page.
3. Follow the instructions to restore your firmware.
4. After firmware recovery is complete, follow the prompts to restore your configuration
settings.
The Power/Check LED blinks green slowly and continuously (Case 2).
If the Power/Check LED continues to blink for over 1 minute after powering on power to the
router:
1. Turn the power off and back on to see if the router recovers.
2. Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.1.1. This procedure is explained in Restore the Default Configuration and Password
on page 96.
If the error persists, you might have a hardware problem and should contact Technical
Support.
The Internet or LAN port lights are not on.
If a LAN or Internet LED does not light when the Ethernet connection is made, check the
following:
1. Make sure that the Ethernet cable connections are secure at the router and at the
computer.
2. Make sure that power is turned on to the connected computer.
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