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Netgear AC785 - AirCard 785 Mobile Hotspot Manual

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Frequently Asked Questions
59
AirCard 785 Mobile Hotspot
4. Click the Disconnect button (in the Connection Details section).
Why doesn’t the Connect or Disconnect button appear on the
hotspot web page?
You can use the Connect or Disconnect button only when you are logged in as an
administrator.
To log in as an administrator:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://netgear
.aircard or http://192.168.1.1.
A login screen displays.
3. Enter the password in the Sign In field.
The default password is password.
The password is case-sensitive.
4. Click the Sign In button.
You are logged in as an administrator.
How do I find out how many users are connected to my
hotspot’s WiFi networks?
The number on the WiFi icon on the hotspot’s LCD is the number of users (or devices)
connected to your WiFi network. A list of connected devices appears in the hotspot web
page’s Devices Connected section. For more information about the devices or users
connected to your network, see View or Block Connected Users on page 28.
Why does the No Signal icon display?
If the No Signal icon ( ) displays on either the LCD or the hotspot web page, make sure
that you are in your network provider’s coverage area.
Why can’t my device access the hotspot web page when
connected to a VPN?
If you are using your hotspot while connected to a VPN, you might not be able to access the
hotspot web page using http://netgear.aircard.
To directly access the hotspot web page hosted on the device, enter the address
http://192.168.1.1 in your browser
.
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