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User manual
EN
TROUBLESHOOTING GUIDE
TROUBLESHOOTING
The information below is designed to help identify and correct any faults and/or malfunctions which may occur during operation.
Read this guide before contacting the dealer.
Problem Cause Remedies
The robot has difculty
climbing up the walls
Dirty lter
Clean the lter
Install the “smooth wall kit”
The robot does not climb the
wall or the walls are dirty
Programming error
Check the “Percentage on bottom” value in the
user menu, and if necessary, set it at a higher
value
The robot has stopped in the
pool without being recharged
Recharging cannot be reached
Check the programming of the re-entry side.
Check that the recharging base has been
positioned correctly.
Check that the fastening hook of the charging
cord is ush with the wall and that the recharger
does not turn around itself.
Check the lters and if necessary, clean.
With the retrieving hook, position the robot in
recharging mode, check that the leds are lit up
and steady, wait until the batteries are charged.
The robot will start its cycle only when the
batteries are charged.
Check that electrical power is being supplied to
the power supply unit
The robot does not start the
work cycle
Power supply unit is off
Check that electrical power is being supplied to
the power supply unit.
Check the programming of the working days and
times
The recharging does not
start
No electrical power
Check that electrical power is being supplied to
the power supply unit
The blue recharging led
ashes when the robot is in
the recharging position
Wrong recharging side
With the retrieving hook, turn the robot on the
opposite side
The pool is dirty
Programming error
Check the setting and follow the programming
recommendations for the parameters:
•
working days
•
working times
•
speed on the bottom
•
percentage on bottom
Dirty lter
•
Perform routine cleaning
The robot works a lot less
than what is declared
Dirty lter Perform routine cleaning
The batteries are about to run out Contact an authorised Service Centre
The robot does not start
when immersed in the pool
Discharged batteries
With the retrieving hook, position the robot on
the recharging base, check that the leds are
lit up and steady, wait until the batteries are
charged. The robot will start its cycle only when
the batteries are charged
17


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