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12
EN
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low
ame when valve
turned to high.
For propane - improper lighng
procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheang.
Ensure lighng procedure is followed carefully.
All gas grill valves must be in the o posion
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighng instrucons.
Pipe must be sized according to installaon
code.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Excessive are-ups/
uneven heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build
on sear plates and in drip pan.
Ensure sear plates are installed with the holes
towards the front and the slots on the boom.
See assembly instrucons.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
cleaning instrucons.
Burners burn with
yellow ame,
accompanied by the
smell of gas.
Possible spider web or other
debris, or improper air shuer
adjustment.
Thoroughly clean burner by removing. See
general maintenance instrucons. Open air
shuer slightly according to combuson air
adjustment instrucons. (This must be done
by a qualied gas installer.)
Flames li away from
burner, accompanied
by the smell of
gas, and possibly
dicules in lighng.
Improper air shuer
adjustment.
Close air shuer slightly according to
combuson air adjustment instrucons. (This
must be done by a qualied gas installer.)
Rear and Side
burners will not light
with the igniter,
but will light with a
match.
Dead baery / or installed
incorrectly.
Loose electrode wire or switch
terminal wires.
Liing ames on burner.
Replace with premium heavy duty baery.
Check that electrode wire is rmly pushed
onto the terminal on the back of the igniter.
Check that the lead wires from the module
to the ignion switch (if equipped) are rmly
pushed onto their respecve terminals.
Close air shuer slightly - see previous
problem.
Main burner will not
light with the igniter,
but will light with a
match.
Jet-re outlet is dirty or
clogged.
Clean jet-re outlet with a so bristle brush.
Humming regulator. Normal occurrence on hot
days.
This is not a defect. It is caused by internal
vibraons in the regulator and does not aect
the performance or safety of the gas grill.
Humming regulators will not be replaced.
12


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