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EN
Problem Possible cause Solution
Gas is not owing.
The low-pressure regulator is
turned o.
Start the gas ow via the low-pres-
sure regulator.
The low-pressure regulator is
not properly attached to the gas
cylinder.
Remove the low-pressure regulator
and re-attach it carefully.
The gas hose or pressure regula-
tor is faulty.
Replace the gas hose or pressure reg-
ulator and perform the leak test.
The burner does not light up with a
battery-operated piezo.
The battery is out or it has not
been installed. Replace the battery.
The igniter cables are loose or
incorrectly installed.
Check the connections and re-install
the cables.
The igniter is faulty. Replace the igniter.
The burner does not light up with a
match or lighter.
The burners holes are blocked. Clean the burners according to in-
structions.
The burners are not properly
attached to the valves.
Check the installation and condition
of the burners.
The grill does not heat up properly.
The air supply into the burners is
blocked. Check and clean the burners.
Too little gas. Replace the cylinder.
Gas ow is obstructed. Check that the gas hose is intact and
not twisted.
The ame is uneven, completely
yellow or smoking.
The burners do not receive su-
cient air.
Clean the burners according to in-
structions.
There is food, salt or marinade
stuck on the burner surface.
Clean the burners according to in-
structions.
The ame ares up often or the tem-
perature is too high.
Too much grease and marinade
on the food. Wipe any extra grease o.
The heat distributor plates or
grease tray are too dirty.
Clean the heat distributor plate or
the grease tray of excessive food or
grease.
The ame does not stay on. The wind is too strong. Move the grill away from wind.
Low gas. Replace the cylinder.
Flames are visible outside the burn-
ers.
Obstruction in the burners. Check and clean the burners.
Strong wind. Move the grill away from wind.
The pressure regulator is buzzing or
humming.
Hot outdoor temperature. No actions necessary. A passing
situation.
Full gas cylinder.
Troubleshooting
Malfunctions may occur in all grills. These malfunctions are usually easily xable. If you cannot nd a solution for your
problem in the table below, please contact the seller.
40


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