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Problems Causes Solutions
The product
does not work.
The plug is not connected.
Connect the appliance to a socket
with the same voltage.
The jug or accessory is not
correctly positioned or locked on
the motor unit.
Check that the jug or accessories are
correctly positioned and locked on the
motor unit as shown in the instructions
You must hear a double "click".
The blade unit (D1) is not
correctly attached to the jug
(D4).
Unlock the blade unit (D1) and bolt it
to the jug (D4) (fig 1a, 1b, 1c) once
again.
Excessive
vibrations.
The product is not placed on a
flat surface.
Place the product on a flat surface.
Volume of ingredients is too
high.
Reduce the quantity of ingredients
processed.
Leak from the
lid.
Volume of ingredients is too
high.
Reduce the quantity of ingredients
processed.
The lid is not correctly
positioned.
Lock the lid correctly on the blender
jug.
The joint (D5) is not well
placed on the lid.
Place the joint (D5) correctly on the
lid (D6) (fig. 2a).
Leak at the
bottom of the
jug.
The blade unit (D1) not
properly or securely locked on
the jug (D4).
Place the blade unit correctly on the
jug; you must hear a click.
The button (D2) must be fully
aligned with the blade unit (D1).
For easy cleaning, you can detach the blade unit (D1) from the jug (D4) by pressing the
"clic" button (D2) (Fig 7a, 7b, 7c).
The seal of the blade unit (D1) is not detachable.
The lid joint (D6) is removable.
The jug (D) and the accessories (E) and (F) can be cleaned in the dishwasher in the top
basket with the “ECO” or “LIGHTLY SOILED” programme.
Clean the motor unit (A) with a damp cloth and dry carefully.
Never immerse the motor unit (A) in running water.
What to do if your appliance does not work?
15


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