Manual Motorola Moto G8 Power (page 174 of 192) (English)

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Problems making/receiving calls

After each troubleshooting step, check to see if your issue is fixed.

icon is missing

If disappeared from your home screen, you just need to add a shortcut for the Phone app.

SIM card not recognized

If you see or in the status bar or a message that the SIM is not recognized:

1. Turn your phone off and then on again.

Press and hold the Power button, then touch Power off. Then turn it on to establish a new connection with the

network.

2. Do one of the following:

•

If your phone allows one SIM card, turn your phone off, then remove and reinsert the SIM.

•

If your phone allows dual SIMs, disable the SIM, then enable it again. Go to Settings > Network &

internet > SIM cards. Turn the SIM off . Then turn it on .

3. If your phone has dual SIMs, turn your phone off, then remove the SIM that is not recognized and try it in the

other SIM slot.

4. Contact your carrier to make sure your account is set up properly.

5. Ask your carrier to replace the SIM card.

6. Perform an external phone reset.

No signal

If you usually have a signal but the status bar shows in your current location, move to another area

where you can receive a signal, like outdoors. If you’re uncertain whether your carrier provides service in that

location, check the coverage map on your carrier’s website.

2. If airplane mode is on, turn it off.

3. Turn your phone off and then on again.

4. Check for app updates.

5. Check if a software update is available for your phone.

6. Check that the Preferred network type is set to Global. (Settings > Network & internet > Mobile network >

Advanced > Preferred network type.) If you’re experiencing service issues when it is set on Global, try a

different setting.

7. Remove your SIM card and reinsert.

8. Use safe mode to see if apps you installed are causing the issue and uninstall as needed.

9. Reset the phone.

Fix a problem : Call and SIM issues

166

I have a Motorola G8 Power and you know you can set a "queue" for apps who you use the most (like WhatsApp) and if you use another app many times, you get that app first (most left), but I have it set off for some apps, but I want now to get those again in the "queue", but How do I do that??? Can someone please help me, it's really annoying, because if I use a app who isn't at the queue than I get another app the whole time, which I don't use much... Submitted on 7-10-2021 at 22:17
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Others manual(s) of Motorola Moto G8 Power

Motorola Moto G8 Power User Manual - German - 206 pages

Motorola Moto G8 Power User Manual - French - 204 pages

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Motorola Moto G8 Power Manual

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