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3.
Touch , then touch Advanced > Reset options > Erase all data (factory reset).
External reset
If you can’t access Settings, do an external reset.
1. Charge your battery 30% or more.
2. Turn off the phone.
3. Press and hold the Volume Down button and the Power button at the same time until the phone turns on.
4. Press the Volume Down button until you see Recovery mode.
5. Press the Power button to restart in Recovery mode.
6. Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.
7. Use Volume buttons to scroll to Factory data reset, then press the Power button to select it.
Allow several seconds for the reset to complete.
8. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it.
Allow several minutes for the reboot to complete. If the phone doesn't finish rebooting, press & hold the Power
button until the screen turns dark, then release it to power up normally.
9. If you reset your phone because you suspect a third-party app is causing problems, when you set up the
phone again, be sure you don't copy all apps. Then, restore one app at a time and use the phone for a while. If
the phone has no issues, install the next app and retest.
Get more help
Issue Where to get help
Billing or cellular network issues Contact your carrier.
Learn to use an app
Open the app and touch or > Help.
Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.
Fix a problem : Maintenance procedures 184
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  • I have a Motorola G8 Power and you know you can set a "queue" for apps who you use the most (like WhatsApp) and if you use another app many times, you get that app first (most left), but I have it set off for some apps, but I want now to get those again in the "queue", but How do I do that??? Can someone please help me, it's really annoying, because if I use a app who isn't at the queue than I get another app the whole time, which I don't use much... Submitted on 7-10-2021 at 22:17

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