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6. Check to see whether there is a coax splitter near your
router and/or the device that you want to connect to the
router using MoCA. If you find a splitter, its frequency
range should be shown on its label. Make sure that the
upper frequency is at least 1,000 MHz (also called 1 GHz).
If it’s not, replace that splitter. You may be able to swap
with another splitter that’s in your home. If that’s not
possible, you may need to buy a splitter whose upper
frequency is at least 1,000 MHz and preferably at least
1,600 MHz. Check also to make sure that you’re not using
an amplified splitter. If you are using an amplified splitter,
replace it with one that’s not amplified and whose upper
frequency is at least 1,000 MHz.
7. Check the rest of your coax network to make sure splitters
have an upper frequency of at least 1,000 MHz and are not
amplified. Replace any splitter that is amplified or whose
upper frequency is below 1,000 MHz.
8. Sometimes there are extra splitters in places you don’t see
them, and this can cause a problem.
9. You may need to make a change to your coax network.
See www.motorolanetwork.com/coax for details.
10. In rare cases a home may have two different networks,
each connecting to a cable box outside the home. If your
router is on one network and the device you’re trying to
connect is on another network, MoCA will probably not
work for you. In that case you should try some other
connection technology such as WiFi or home powerline
networking.
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