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42 Help
Connectivity
Issues
Even though I am
accessing my Camera
from the same Wi-Fi
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes at
a time.
Please check your wireless router
settings. For example, for Buffalo brand
routers there is an option called Wireless
Isolation. Please disable this option.
Connectivity
issues
I found interference
caused by my other
webcam devices.
Video streaming performance is related
to internet bandwidth, especially if you
have 2 or more video streaming devices
that are working through the same
router. For Wi-Fi internet viewing you
need a Wi-Fi internet connection of at
least 0.6Mbps upload bandwidth per
camera.
Features The sound alert setting
threshold is not right.
You can Adjust Sound Sensitivity to
trigger notifications under
Camera
Setting
menu.
Features How many users can
access the Camera at
one time?
If you are accessing in Local Mode, two
users are supported, beyond two users
all streaming will go through the remote
server. This allows for unlimited user
access to a single Camera at one time.
Features How do I record motion
triggered video clips to
the Cloud?
Motion detection must be enabled in
the camera settings/notifications, and
you must set up a subscription account
with Hubble from your smartphone or
tablet. Hubble offer three different
periods for the Cloud Video Recording:
24 hours, 7 days or 30 days.
42


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