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Troubleshooting
I pressed the
power key, but
nothing
happened.
Be sure to press and hold the
power key for 2 seconds, until
the display appears and you hear
an alert. If nothing happens,
check that a charged battery is
installed (see page 22).
The display
says:
Insert SIM Card
or
Check SIM Card
even though I
have inserted
my SIM card in
the phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly (see page 18).
The display
says:
SIM Blocked
.
How do I
unblock my
SIM card?
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code (see page 147).
The display
says:
Enter
Unlock Code
.
How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last 4 digits of
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
Problem Solution
CG.GSM.E680.book Page 160 Wednesday, September 15, 2004 9:04 AM
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