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Troubleshooting
The following refer to specific problems:
Is the other
party unable to
hear you?
Your phone may be muted. Tap
Mute
if necessary to unmute the
phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Has the phone
been
damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Was a
non-Motorola
battery or
battery
charger used?
Problem Solution
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
See page 52.
Question Answer
CG.GSM.E680.book Page 159 Wednesday, September 15, 2004 9:04 AM
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