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20 Help
9. Help
Charging
The icon is not scrolling when the handset is placed on the base
• Bad battery contact – move the handset slightly
• Dirty contact – Clean the battery contact with a cloth moistened with alcohol
• Battery is full – no need to charge
Calls
No dialling tone
• No power – check the connections. Reset the phone: unplug and plug back in the mains
• Batteries are empty – charge the batteries for at least 24 hours
• You are too far from the base – move closer to the base
• Wrong line cable – use the line cable provided
Line adaptor (when needed) is not connected to the line cord – connect the line adaptor (when
needed) to the line cord
Poor audio quality
The base is too close to electrical appliances, reinforced concrete walls or metal doorframes –
move the base at least one metre away from any electrical appliances
The icon is blinking
• Handset is not registered to the base – register the handset to the base
• You are too far from the base – move closer to the base
No ring tone
• The ring tone is deactivated.
• Increase the volume.
Caller Line Identification (CLI) service does not work
Check your subscription with your network operator
Phonebook
A phonebook entry cannot be stored
The phonebook is full. Delete an entry to free memory
Display
No display
• Try recharging or replacing the batteries.
• Try disconnecting and connecting the base power supply.
• If LED is not lit up, then try disconnecting and connecting the base power supply.
Registration
Unable to register another handset
• Maximum number of 5 handsets has been reached.
• The display shows
SEARCHING
. You must unregister a handset in order to register a new one.
Interference
Noise interference on your radio or television
Your base or charger may be too close. Move it as far away as possible.
20


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