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2. Getting started
In order to set-up the Motorola AX device to work with Alexa, landline and
Alexa-to-Alexa (A2A) calling, you need the following:
1. An active landline home telephone service.
2. An active Caller Display subscription.
3. An active internet network and Wi-Fi router.
4. An Amazon account.
5. The Amazon Alexa app.
6. The Motorola hellovoice app.
2.1 Installing the base
Plug the AC power
jack into the socket on
the rear of the base
and the AC power
adaptor into the
power outlet.
Plug the Ethernet
cable into the
socket on the rear
of the base and
plug the other end
into any spare
Ethernet port on
the router.
The telephone line cord will be
pre-installed into the socket on the
rear of the base.
It is recommended to complete set-up
(refer to Section 8.1) before you plug
the other end of the telephone line
cord into the telephone line wall jack.
1
2
3
Note
The base station must be connected to the AC power outlet and the
Ethernet cable must be plugged into the router at all times. Use only the
AC power adaptor and telephone line cord supplied with the product.
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  • I just set up my new home phone but won’t let me make calls, I can hear the dial tone but then no ring just a buzzing sound, there’s no updates needed and the phone has signal. Submitted on 14-4-2022 at 12:30

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