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Appendices 31
For assistance call 1(800) 332-2119
Appendix B: Troubleshooting, continued
TV Channels
Symptom Remarks
1. The TV takes several seconds to respond to
channel changes.
It is normal for digital channels to take longer to tune in.
• Press
ENTER
after entering a channel number to minimize
delays.
Use a 4-digit number for an over-the-air digital channel.
Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
2. You cannot access a channel. Use number keys instead of
CH
.
Be sure the channel you want to view is in memory.
Check that the TV is switched to the correct device or
antenna for that channel by pressing the INPUT key.
Make sure the channel is not locked in the Locks menu.
If you cannot tune to a virtual digital channel even though the
TV has already memorized digital channels, tune to the physi-
cal channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
You may be trying to tune to an analog channel that is no
longer broadcasting.
3. When ChannelView list is displayed, informa-
tion appears incomplete
• Press
INFO
to update the display for the highlighted channel.
Program information is displayed only for the currently tuned
channel.
Available information is sent from the broadcaster or cable
provider. No other data is available.
Make sure the TV clock is set correctly.
31


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