475264
30
Zoom out
Zoom in
Previous page
1/46
Next page
30 Appendices
For assistance call 1(800) 332-2119
Appendix B: Troubleshooting
Service and Custo mer Support
Service
If you are unable to correct a problem with your
TV, consult Mitsubishi Consumer Relations at
1 (800) 332-2119.
DO NOT adjust any controls other than those
described in this Owner’s Guide.
DO NOT remove the protective back cover of your TV.
Customer Support
To order replacement or additional remote controls
,
visit our website at www.mitsuparts.com or call
1 (800) 553-7278.
• For questions:
- Call Consumer Relations at 1 (800) 332-2119.
-E-mail: TVsupport@mevsa.com
- Website: www.mitsubishi-tv.com
General TV Operation
Symptom Remarks
1.
The TV remote control does not work.
Check that the batteries are fresh and installed correctly.
Be no more than 20 feet from the TV when using the remote
control.
If using an external 3D emitter, try pointing the emitter in a
different direction or disconnect the emitter.
2. When I try to use the remote control, the
POWER
key blinks five times
.
Replace the batteries.
3. TV does not respond to the remote control
or to control-panel buttons and TV will not
power on or off.
Unplug the AC power cord for 10 seconds.
Press and hold the
POWER
button on the control panel for 10
seconds to perform system reset.
4.
When a device is selected from the Input
Selection menu, the screen is blue or black (no
signal source).
Make sure the selected device is turned on.
Check connections to the device.
Begin play of the device.
5. You have forgotten your Lock menu pass
code.
See “Bypassing TV Locks” on page 22 .
6. Rating restrictions are not working.
Open the Lock > Parental menu and:
Verify that the ratings locks are active.
Check the Lock Time/Unlock Time to check if rating restric-
tions are disabled.
Rating restrictions apply only to content on the
ANT
input and
composite
Y/VIDEO
inputs.
7. On-screen displays appear each time you
change a function.
Normal TV operation.
8. A warning message appeared on screen
stating, “TV will shut down in a few seconds.
Please check if the air flow is blocked.
Internal TV temperature has exceeded proper levels. Cool
the room.
The TV has overheated. Clear blocked air vents and ensure
at least four inches of clearance on all sides of the TV.
9. I have turned on CEC for my HDMI devices
but control is erratic and I wish to disable it.
• First
turn off the TVs HDMI control for the specific device.
Open the Inputs > HDMI Control menu, select the device,
select Off.
Disable CEC on the device itself. See the device’s instruc-
tions.
If the problem persists, do the following:
1. Disconnect the device from the TV.
2. Open the Inputs > Name menu and select Delete for
the device.
3. Reconnect the device to the TV and Auto Input Sensing
will recognize the device with CEC disabled.
30


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Mitsubishi WD-73C11 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Mitsubishi WD-73C11 in the language / languages: English as an attachment in your email.

The manual is 0,84 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info