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30 Appendices
For assistance call 1(800) 332-2119
Reset Name When to Use How to Use Resulting Action
Format If the picture shape
seems incorrect, use
the
FORMAT
key to
change the picture
shape.
Press
FORMAT
to cycle through the
available picture shapes for the
signal.
The last-used format for a signal
type will be recalled on the input.
Note: Also check the aspect ratio
feature on your cable box, satellite
receiver, or other device, as this may
be altering the picture.
Picture and
Sound Resets
(for the single
current input)
When audio and/
or video settings for
a single input seem
incorrect, use the reset
option to return the
input to the original
factory settings.
While viewing the input to reset, 1.
press
MENU
and go to Picture >
Reset or Sound > Reset.
Press 2.
ENTER
to reset.
All picture or sound settings for
the individual input are reset.
Channel Scan To erase and re-mem-
orize channels on the
antenna input. Use
after moving the TV to
a new area or reposi-
tioning the antenna.
Press 1.
MENU
and go to Channels
> Antenna Source.
Highlight the reception mode, 2.
either Cable or Air, and press
ENTER
.
Go to 3. Channels > Scan Channels
and start the channel scan. Be
sure Additive Scan is set to OFF.
All previously memorized chan-
nels for the antenna input are
erased and a new set of memo-
rized channels is created.
Locks Menu
PIN
To change your Locks
menu PIN
When prompted for the PIN, press
the number
9
and
LAST
keys on the
TV remote control at the same time.
To use number keys only, press
6 4 8 7
.
Allows establishment of a new
PIN.
TV Locks To temporarily disable
channel or ratings
locks.
Allows you to view a locked
channel or program. Turn the TV
off and then on to restore locks.
TV Re set Comparison Guide
You can resolve many common TV problems using the
reset functions described in the following table.
IMPORTANT
Before you change sound or picture settings: If
picture or sound settings seem wrong for a broadcast
channel (a channel from the
ANT
input, a cable box,
or satellite receiver), first check other channels from
the same input before changing settings. If most other
channels from the same input seem correct, there is
likely a problem with the broadcast rather than with the
TV. Use care in this case, as changes you make to fix
problems on individual channels also affect all other
channels on the same input.
Appendix B: Troubleshooting
Service and Customer Support
Service
If you are unable to correct a problem with your TV,
consult your Mitsubishi dealer or Mitsubishi Consumer
Relations at (800) 332-2119.
DO NOT adjust any controls other than those
described in this Owner’s Guide.
DO NOT remove the protective back cover of your
TV.
Customer Support
To order replacement or additional remote controls
or lamp cart
ridges,
visit our website at www.mitsu-
parts.com or call (800) 553-7278.
• For questions:
Call Consumer Relations at 800-332-2119.
E-mail: MDEAservice@mdea.com
Website: www.mitsubishi-tv.com
Important
All lamps replaced under warranty must be returned to
Mitsubishi where they will be inspected to verify failure
defects.
30


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