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116 Appendices
General TV Operation
Symptom Remarks
14 A device does not respond to button presses
from the remote.
• RemotehasnotbeensetupforNetCommand®use.
• Theincorrectmanufacturerwasselectedduringsetup.SelecttheChangesetting
from the Setup menu and then the device to display the manufacturer selection.
Change if necessary.
• Thedeviceisnotsupportedandkeyshavenotbeenlearned.
• TherequestedfunctionisnotsupportedbyNetCommand.Verifythatthe
function is supported or keys are learned.
• TheIRemitterisincorrectlyplaced.MakesuretheIRemitterisfacingtheIR
sensor in the device.
• TheIRemitterisnotpluggedintotheIRemitterOutputNetCommand.
• TheIRemitterisfacingtheTVscreen,causingdoublesignals.BesurethattheIR
emitter cannot send to the TV.
15. Devices are grayed out in the Device Selection
menu or the PIP Selection menu.
• Arecordingisinprogress.Canceltherecordingtoselectthedevice.
• Digitalchannels,digitaldevices,memorycards,andPCscannotdisplayinthe
PIP.
16. Cannot see the A/V Receiver menu. The A/V Receiver is not connected to any video input of the TV. To
check the A/V Receiver menu, temporarily plug into an unused input of
the TV. Then select Review from the Setup Menu, turn the input On to
view the A/V Receiver menu.
17. When ChannelView™ list is displayed, information
appears incomplete
Available information is sent from the broadcaster or cable provider. No
other data is available.
18 TV is not responding after pulling out a memory
card during playback.
• TurntheTVofffor5to10secondsandthenturnitbackon.
• PressSTOPorwaituntilplaybackiscompletebeforeremovingmemorycard.
• ResettheTVusingtheSYSTEMRESETbutton.
19. TV can’t play or stop a memory card.
• NetCommandwasnotsetup.WithoutNetCommandenabled,youcanonlyuse
ENTER to play and CANCEL on the TV remote to control the memory cards. See
Appendix D for programming the remote control.
• TurntheTVoffandthenbackon.
20. Can’t see a thumbnail picture in the JPEG menu,
or can’t see a track/song name in the Playlist
menu.
File does not meet file standards for playback.
21. The message “Lamp will soon exceed...” keeps
displaying after the lamp has been replaced.
Reset the lamp reminder in the setup menu.
22. NetCommand unable to learn specific device
keys.
• DevicedoesnotuseIRformatforremotecontrolsignal.ITTandRFformats
cannot be learned.
• Roomlightingmayaffectthesignal.Havetheremotesveryclose(6inchesor
less) to the TV during Learning.
• IflearningaMitsubishiremotecontrol,makesureslideswitchisnotsettoTV
position.
• Some,butnotall,devicekeyfunctionscanbelearnedbyNetCommand.For
example, POWER and PLAY may be learned, but other functions may not
• Thesignalfromtheremotecontrolaynotbestrongenough.Insertfreshbatteries
and try Learning again.
Appendix J: Troubleshooting, continued
116


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