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Problem solving guide
63
Problem Cause and remedy
TwinDos Mainten-
ance for compart-
ment  and com-
partment  must be
started. See 
TwinDos dispensing via compartment and/or
has not been used for too long a time. It is possible
that detergent has dried inside the hoses.
Immediately carry out the TwinDos maintenance
programme as described in “Cleaning and care –
TwinDos maintenance”.
The messages shown on this page are examples. They may differ depending on
whether they refer to compartment or .
Messages or faults with the TwinDos system
Problem Cause and remedy
No detergent was dis-
pensed during the main
wash.
TwinDos is deactivated.
Before the next wash programme, ensure that the
TwinDos sensor control is lit.
Detergent is not dispensed even though the TwinDos
sensor control is lit.
Give it another try.
If detergent is still not dispensed, call the Miele
Customer Service Department.
A new detergent cart-
ridge has been inserted,
but the cartridge is iden-
tified as empty when the
machine is switched on.
The washing machine was switched off when the de-
tergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert it
into the compartment.
The counter is set to 0.
General problems with the washing machine
Problem Cause and remedy
The machine shakes dur-
ing the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as this
will give better distribution during spinning.
63


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