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Problem solving guide
Grey greasy particles cling to
washed laundry.
The wash load was heavily soiled with
greasy substances such as ointments
or lotions, and the amount of detergent
was insufficient to break down the par-
ticles of grease.
In future, either add up to 50% more
detergent to the main wash when
washing loads of this nature or use
liquid detergent in programmes up
to 60°C.
Before washing the next load, run a
Cottons 60°C programme with liquid
detergent without a load to clean the
machine.
Brown stains appear on the laundry
after washing.
An excessively high manganese or iron
content in the water supply can cause
stains of this nature to appear on the
laundry, in particular when low-phos-
phate detergent is used.
Have the quality of the water supply
checked and take remedial action if
necessary.
After washing, knobbles (pilling) ap-
pear on the fabric
In normal everyday wear of certain fab-
rics pilling may occur. The Gentle ac-
tion function should be selected when
washing these fabrics, or another pro-
gramme with higher water levels and re-
duced agitation to lessen the risk of fur-
ther pilling.
Laundry washed with liquid deter-
gent is not cleaned.
Liquid detergent does not contain any
bleaching agents capable of removing
stains, e.g. fruit, coffee and tea stains.
To remove such stains, use a
general-purpose washing powder
which contains bleach or enzymes,
or pre-treat laundry.
pour stain remover according to
manufacturer’s instructions into com-
partment j of the detergent dispen-
ser and dispense the liquid deter-
gent directly using a proprietary
dispensing aid.
Never pour stain remover and liquid
detergent into the same compartment.
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