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Merida 2019 - Ebike-Pedelec-EPAC Manual

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Guarantee on MERIDA bikes
These guarantee conditions are applicable as of model year 2020.
Your MERIDA bike is guaranteed (as of date of purchase to the initial buyer):
– Lifetime guarantee in the event of frame breakage for all frames of use
categories 1-4
– 5 years on rigid forks of bicycles of the categories 1-4
– 2 years of guarantee for frames of the categories 5
– 2 years on all MERIDA branded components
– Statutory warranty for paints and decors with lacquered underside
In a guarantee-activating event MERIDA reserves the right to provide the
current successor model in an available color or, if not available, a higher
grade model.
Guarantee claims for rear shocks, suspension forks and other branded ac-
cessories will not be processed by MERIDA but by the component manu-
facturers’ national distributors.
Your direct contact in any case should be your MERIDA dealer who will be
pleased to answer your inquiries.
The manufacturer’s guarantee only applies to claims made by the initial
buyer and is substantiated by presenting the customer’s receipt and/or the
bike card stating the date of purchase, the dealer address, the model and
the frame number.
Precondition for the guarantee is the intended use, the observance of the
service intervals as well as the exclusive use of original spare and/or ac-
cessory parts and the fact that the suspension systems are maintained by
the MERIDA dealer at least once a year.
The guarantee does not cover labor and transport costs, nor does it cover
follow-up costs resulting from defects.
The use in competitions is permitted in the frame of the respective use
categories.
The guarantee does not apply for bikes that have been used for jumping or
subjected to any other kind of overstress. It does not cover damage result-
ing from wear, neglect (insufficient care and maintenance), falls/accidents,
overstress caused by overloading, incorrect mounting or improper treat-
ment or resulting from changes to the bike in connection with the mounting
or alteration of additional components.
Diligent compliance with the manufacturers’ mounting instructions and
maintenance intervals as prescribed in this manual are crucial to a long
service life and good durability of the bicycles’ components. Non-obser-
vance of the assembly instructions or maintenance intervals renders the
guarantee null and void. Please observe the checks described in this man-
ual as well as all instructions concerning the regular replacement of safe-
ty-relevant components, such as the handlebars etc.
These guarantee conditions are voluntary benefits of MERIDA. Moreover,
the buyer may benefit from additional legal rights which vary from country
to country. To find out more just ask your MERIDA dealer.
Keep in mind that in case of commercial use the guarantee for frames and
rigid forks on models of categories 1-4 is limited to 2 years.
i
In case of any inquiries contact your national distributor; visit
www.merida.com to find the address.
… 60 …


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