Manual Mercku M2 Mesh Wi-Fi System (page 79 of 86) (English)

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6. After the upgrade, you will be re-directed to the homepage. Click on

List

and check if the

firmware version of the device is correct.

13.2. Resolving Mismatched Firmware

The firmware versions of M2 (Queen) and Bees must be consistent – failing this can cause your

mesh connectivity to be strained. If the firmware between your M2 (Queen) and Bees do not

match, you will have to downgrade the M2 (Queen) to the firmware your Bee(s) are on first, then

upgrade your Bees to the latest version, and then upgrade your M2 (Queen) back to the latest

version.

Here is a sample step-by-step downgrade and upgrade guide (take M2 (Queen)at 1.6.2 and Bees

at 1.0.0 as an example):

1. Go to https://www.mercku.com/support/download/ and download the desired firmware

versions for your M2 (Queen) and Bee(s) (in this example, v1.0.0).

2. Visit http://mywifi.mercku.tech, and log in using your Router Admin Password

3. Click

Upgrade Firmware >

Select

Offline Upgrade

Upload >

Select the M2 firmware

v1.0.0.

4. Follow the prompts while the firmware is saved and the M2 (Queen) restarts. Now your M2

(Queen) and Bees are all on version 1.0.0.

5. Now you need to upgrade your Bees to v1.6.2 – follow steps 1-3 for only your Bees.

6. Repeat steps 1-3 to upgrade your M2 (Queen) to v1.6.2.

Please Note: During the downgrade/upgrade process, do not touch the reset button or cut off the

electricity.

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Mercku M2 Mesh Wi-Fi System Manual

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